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ECM: Digital Transformation of Enterprise Content Management

By Dick Weisinger

Enterprise Content Management or ECM was first coined in 2000 by the Association for Information and Image Management (AIIM).

The original definition of ECM was: “Enterprise content management is the technology used to capture, manage, store, preserve, and deliver content and documents related to organizational processes.”

Over the years the definition has changed frequently, each time becoming longer (and longer) and more inclusive of new technologies.

Here we can see from Google trends the usage of the term Enterprise Content Management:

Google Trends for the term “Enterprise Content Management” shows a consistent drop

More recently, terms like “Content Service Platforms (CSP)” and “Digital Transformation” are being used more frequently.

Gartner, for example, has recently changed the name of their Magic Quadrant for ECM vendors to a Content Service Magic Quadrant.

Google Trends for “Digital Transformation”

Google Trends for “Content Services “


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