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As SaaS cloud implementations move ever towards a future dominated with software configuration rather than customization, it’s interesting that a survey of cloud providers finds that nearly 90 percent of them now see integrations of their applications with others as a key feature in building up new business.
One of the top questions potential SaaS customers have is how will the data that they put in the cloud ever be communicated back into other applications which they currently are running on premise. SaaS vendors that have been able to offer a pathway between the two have seen good opportunities.
A report sponsored by MuleSoft and conducted by THINKstrategies had the following findings:
- Cloud providers say that slightly more than half of their customers have required some sort of integration.
- 88 percent of cloud providers said that being able to address integration of a SaaS solution to on-premise is a very common sales hurdle
- 79 percent of cloud providers say that when they do perform integrations, the integrations are typically very time consuming
- 62 percent of cloud providers say that the ability to integrate the cloud to on-premise is a critical part of their solution
Mahau Ma, VP of Marketing for MuleSoft, said that “As SaaS adoption rises, and as the number of SaaS providers continues to increase, issues with integrating these applications will remain at the forefront. SaaS/Cloud vendors have to understand that the integration responsibility now rests on their shoulders, not the end-user, and will become a significant inhibitor to their business.”