{"id":3643,"date":"2013-03-26T07:00:15","date_gmt":"2013-03-26T15:00:15","guid":{"rendered":"http:\/\/www.formtek.com\/blog\/?p=3643"},"modified":"2013-03-26T07:00:15","modified_gmt":"2013-03-26T15:00:15","slug":"cloud-computing-and-saas-reasons-why-so-many-businesses-are-satisfied","status":"publish","type":"post","link":"https:\/\/formtek.com\/blog\/cloud-computing-and-saas-reasons-why-so-many-businesses-are-satisfied\/","title":{"rendered":"Cloud Computing and SaaS: Reasons Why So Many Businesses are Satisfied"},"content":{"rendered":"

While there are reasons to complain about SaaS<\/a>-deployed software, like poor customer service<\/a> and worries about security, the benefits appear to be out-weighing the negatives. \u00a0In fact, a\u00a0recent survey by TechRepublic <\/a>found that an overwhelming 91 percent of organizations using SaaS reported high satisfaction with the cloud-based technology (13.3 percent say that it exceeded their expectations and 78.6 percent say that it meets their expectations).<\/p>\n

Forrester analyst Stephen Mann<\/a> wrote<\/a> that “the software-as-a-service delivery model can offer fast deployment speeds, low upfront costs, and ongoing flexibility to scale up or down as needs change. These benefits are universal, whether applied to customer relationship management\u00a0(CRM), enterprise resource planning (ERP), collaboration, or ITSM<\/a>.”<\/p>\n

Some of the benefits of the SaaS model <\/a>include:<\/p>\n