{"id":741,"date":"2008-12-22T07:00:10","date_gmt":"2008-12-22T15:00:10","guid":{"rendered":"http:\/\/www.formtek.com\/blog\/?p=741"},"modified":"2008-12-22T07:00:10","modified_gmt":"2008-12-22T15:00:10","slug":"oracle-a-lot-of-smiling-customers","status":"publish","type":"post","link":"https:\/\/formtek.com\/blog\/oracle-a-lot-of-smiling-customers\/","title":{"rendered":"Oracle: A lot of Smiling Customers"},"content":{"rendered":"<p><a target=\"_blank\" href=\"http:\/\/software.silicon.com\/applications\/0,39024653,39355305,00.htm?r=25\" \/>A year ago <a target=\"_blank\" title=\"UK Oracle customers\" href=\"http:\/\/software.silicon.com\/applications\/0,39024653,39355305,00.htm?r=25\">Oracle customers in the UK complained<\/a> that inadequate customer support was one of their primary issues with the vendor.  Oracle is strongly influenced by their User Group surveys.  Oracle listened and a year later a survey of those customers came up with exceptionaly high levels of satisfaction.<\/p>\n<p>&#8220;This year it&#8217;s not an issue&#8221;, said Debra Lilley of UK Oracle User Group.  91 per cent of respondents saying they&#8217;re satisfied with Oracle as a tech provider, while 82 per cent of BEA users said they are satisfied with the product and 90 per cent said the same for Siebel.<\/p>\n<div class=\"lightsocial_container\"><div class=\"lightsocial_element\"><a class=\"lightsocial_a\" href=\"http:\/\/digg.com\/submit?url=https%3A%2F%2Fformtek.com%2Fblog%2Foracle-a-lot-of-smiling-customers%2F&amp;title=\" target=\"_blank\"><img decoding=\"async\" class=\"lightsocial_img\" src=\"https:\/\/formtek.com\/blog\/wp-content\/plugins\/light-social\/digg.png\" alt=\"Digg This\" title=\"Digg This\" \/><\/a><\/div><div class=\"lightsocial_element\"><a class=\"lightsocial_a\" 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Oracle listened and a year later a survey of<span class=\"ellipsis\">&hellip;<\/span><\/p>\n<div class=\"read-more\"><a href=\"https:\/\/formtek.com\/blog\/oracle-a-lot-of-smiling-customers\/\">Read more &#8250;<\/a><\/div>\n<p><!-- end of .read-more --><\/p>\n","protected":false},"author":2,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[25],"tags":[],"class_list":["post-741","post","type-post","status-publish","format-standard","hentry","category-oracle"],"_links":{"self":[{"href":"https:\/\/formtek.com\/blog\/wp-json\/wp\/v2\/posts\/741","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/formtek.com\/blog\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/formtek.com\/blog\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/formtek.com\/blog\/wp-json\/wp\/v2\/users\/2"}],"replies":[{"embeddable":true,"href":"https:\/\/formtek.com\/blog\/wp-json\/wp\/v2\/comments?post=741"}],"version-history":[{"count":0,"href":"https:\/\/formtek.com\/blog\/wp-json\/wp\/v2\/posts\/741\/revisions"}],"wp:attachment":[{"href":"https:\/\/formtek.com\/blog\/wp-json\/wp\/v2\/media?parent=741"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/formtek.com\/blog\/wp-json\/wp\/v2\/categories?post=741"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/formtek.com\/blog\/wp-json\/wp\/v2\/tags?post=741"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}