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BPM: Poor Processes Will Bring Down Major Companies
Within the next four years there will be at least 10 Global 2000 companies failures because of flawed business processes. Gartner is saying that Business Process re-engineering will be making a comeback during the next few years as companies continue to try to eek out efficiencies in the ways that they do business. Those companies that don’t make the effort will lose competitiveness, and because of that, will ultimately fail.
John Dixon, Gartner analyst and author of the report, said that “between now and year-end 2014 an intensifying focus on process-related skills, competencies and competitive differentiators will increasingly separate process excellence leaders from the laggards among the Global 2000… Those who embrace BPM can do things that others cannot. While this is true in 2010, by 2014, BPM will clearly deliver benefits to those who have the competencies, and deny a peaceful sleep to those who do not.”
The report predicts that BPM will propel as many as 25 percent of what are currently considered ‘low profile’ and ‘low value’ industries into vibrant ones. These companies will change because their processes will change, allowing these companies to create improved product and provide better service to their customers. These businesses will become both much more customer-centric and also become much more profitable in what they do.
Increasingly canned BPM “process templates” will become available and will provide a starting point for managing activities of specific business segments. Gartner is predicting that business templates will soon become available not from traditional software vendors, but from “nontraditional vendors”. Monolithic ERP applications which were popular two decades ago can no longer provide the flexibility that many companies need, and as a result, a new wave and a new breed of business software with strong BPM capabilities will begin to rise.
