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Compliance: Recordless email
Email has become the communication tool of choice for many businesses. Because of that, studying an email trail can provide a clear snapshot of the history behind almost any business event. With the rise of regulatory compliance over the last five years, emails have become increasingly important and certain emails can be considered as company records and subject to the same rules and procedures that apply to any other type of company record.
Over the last few years regulatory compliance has zeroed in on email management. Many high-profile legal cases have centered around the content discovered from company emails. The recent case of the White House trying to bypass the standard email system is just one example.
The email trail is hard to cover up. Email is transmitted from one email server to another, but along the way copies of the email may be made on multiple machines. Deleting the file from a hard drive may not remove all traces of the contents from the drive. Electronic discovery and computer forensics to sleuth out traces of emails is now common.
For good or for bad, one company has come up with a solution. Vaporstream has created a method that lets you send emails, but with no trace of the message left anywhere. No record is left on the sender or receiver’s computer. Messages reside only within their system and nowhere else. They can’t be forwarded or printed.
Their solution works along-side of email systems. VaporStream provides an Internet browser-based hosted solution. They plan to have plugins that will work with Microsoft Outlook and support for Windows Mobile and the Blackberry. The technology is a kind of cross between IM and email.
If ‘recordless email’ gains a following, it will be interesting to see the reaction from the US government.
