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Technology: Users Take the Enterprise Home
Technology is rapidly changing how people do their jobs. A recent IDC report found that technologies that are forcing that change include mobility, collaboration and social media.
More than half of US and European workers now report that their laptop computers have become their most important device that they use for work. Tablet PC’s, like the iPad, are also rapidly becoming important tools. The IDC report notes that often personal equipment is more powerful and capable than technology provided by the enterprise for workplace use.
Because of that, users are increasingly using their mobile and personal devices for accessing enterprise information. In 2010 roughly 30 percent of workers used their personal PC, tablet PC or smartphone to access their enterprise network. In 2011, that number has increased to more than 40 percent of workers.
The report found that the use of computers outside the workplace for accessing enterprise information increases the likelihood that those users will use consumer-targeted applications for enterprise purposes. In particular, Social Media applications fall into that category and are being increasingly used for the Enterprise. Enterprise workers report that the Social Media applications which they use for work include the following:
- Twitter – 13 percent
- FaceBook – 20 percent
- LinkedIn – 31 percent
- Blogs and Wikis – 33 percent
- Web Conferencing – 57 percent
This move towards ‘consumerization’ of the Enterprise is making life difficult for IT though. 80 percent of IT report that adding support for personal devices and consumer applications significantly increases their workload. On the other hand, 70 percent of executives say that the trend is inevitable and increases worker productivity and improves how the enterprise conducts business.
