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Records Management: Periodic Assessments and Audits can Improve RM Programs
A report by Canon Business Process Services, “On the Record: Is Your Organization’s Record’s Management Program Providing High Value or High Risk?”, looked at how a records management program contributes to “effective governance, risk management, litigation preparedness, reputation protection and strategic decision making”.
These are some of the findings of that report:
Risk Assessment Only 15 percent of organizations have conducted a risk assessment to ensure that their businesses are using the appropriate retention schedules for each of the types of records that they deal with.
Audit Program The report finds that only about one-fifth of Records Programs have an audit program in place that has a clearly defined process for determining whether or not sensitive data is being protected. The report highlights this as one area where many organizations can improve.
Needs Assessment The report found that 38 percent of organizations have never conducted a records needs assessment and 14 percent aren’t sure if they have. This is a task that helps to ensure that the records program is operating in an optimal way.
When asked to grade themselves on the effectiveness of their current Records Management programs, 45 percent of organizations said that their programs were either ‘effective’ or ‘very effective’. 9 percent said that their programs were not effective at all.
