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SaaS and Cloud Computing: Trusting Even Your Mission-Critical Information to the Cloud
Gartner recently released a study on SaaS that describes a dichotomy of how businesses approach the technology. One set of businesses are avoiding SaaS because they’re worried about losing control of critical or sensitive information. But, most organizations that have decided to adopt SaaS are OK with using it for managing even their mission critical applications.
Joanne Correia, research vice president, Gartner, said that “the most commonly cited reasons for deploying SaaS were for development and testing production/mission-critical workloads. We’ve seen a real transition from use cases in previous surveys where early SaaS adoption focused on smaller pilot projects. Today, the projects are mission-critical and production grade. This is an affirmation that more businesses are comfortable with cloud deployments beyond the front office running sales force automation (SFA) and email.”
Laurie Wurster, research director at Gartner, said that “data loss, data breaches, unsecure application programming interfaces and shared technology in a multitenant environment are just a few of the concerns expressed by respondents tackling the option of using public cloud. In addition, recent concerns of government snooping in the name of anti-terrorism and general privacy issues contribute to the lack of public cloud adoption.”
Graham Spivey, director of cloud solutions at IT service provider Trustmarque, agreed with Gartner’s assessment but cautioned that “many IT departments still find themselves between a rock and hard place when it comes to managing SaaS or cloud-based applications across the business. The ongoing challenge they face is maintaining an IT environment that supports employees’ changing working practices but at the same time is highly secure. IT departments need real-time visibility into how every cloud application is being used in order to enforce smart usage policies and foster safe cloud application practices.”
