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Cloud Computing: Users Show Overall Satisfaction with the Cloud, but Some Issues Still Nag
The cloud is making life easier for a lot of companies. That’s according to a survey conducted by BetterCloud. The report found that more than half reported that after migrating to the cloud that their level of effort for managing things like storage, data recovery and other operations all decreased. The report found that 95 percent of respondents “feel that their current cloud office solution suits the needs of their workforce well or very well.”
But that’s not to say that moving to the cloud will erase all your problems.
Taylor Gould, VP of Marketing for BetterCloud told CMSWire, that “there really isn’t a voice in market talking about the cloud’s pain points. You get a sense that you will have control over the cloud environment but what many people realize is that, at least initially, they don’t have the control they would like.”
Bumps cloud users say that they need to overcome include:
- Security – 51 percent
- Service Quality – 30 percent
- Integration with business systems / processes – 27 percent
Users also report that cloud-based office apps still have a way to go before they’ll be fully satisfied. 56 percent of businesses using Google Apps and 61 percent of Office 365 users say that these apps don’t match exactly the needs of their business.
