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Artificial Intelligence: AI to Revolutionize How Businesses and Customers Interact

By Dick Weisinger

“AI is the new UI. Artificial intelligence (AI) is coming of age, tackling problems both big and small by making interactions simple and smart. AI is becoming the new user interface (UI), underpinning the way we transact and interact with systems. Seventy-nine percent of survey respondents agree that AI will revolutionize the way they gain information from and interact with customers”, Accenture said in a press release.

Byron Reese, publisher at GigaOm, said that “AI is not hype and today it is a big deal. AI is delivering the goods today, made possible by Moore’s law, better algorithms and techniques. The big difference today is the vast amount of data that we have. AI is only as good as the data that we can feed it, and today we can do so much more.”

80 percent of large enterprise have already made a large investment in Artificial Intelligence, according to a report by Teradata.

Atif Kureishy, Vice President at Teradata company, said that “to leverage the full potential of this technology and gain maximum ROI, businesses will need to revamp their core strategies so AI has an embedded role from the data center to the boardroom.”

 

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