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Since the fall of 2008, as the economy started tanking, analysts advised companies to increase cost efficiencies by improving their business processes. The potential benefits of BPM include ‘lowering risk’, and ‘getting more out of what you already have’. Gartner…
How do businesses react when a recession bites? They typically give a hard look to their business processes, and that is exactly what business have been doing over the last 18+ months. The field of BPM, or Business Process Management,…
It isn’t easy to model the processes used by knowledge workers in most business environments. As the business environment revolves more about the use and creation of knowledge, traditional repetitive business processes are being replaced with ad hoc ‘unstructured’ business…
Consultant Rashid Kahn recently summarized three trends that are sure to impact and change BPM software — something that he calls the 3 S’s: Socialization Simplicity Software as a Service (SaaS) Kahn’s notes these trends from the perspective of a…
A new book, ‘Business Process Management, the Third Wave’ by Howard Smith and Peter Fingar, identifies three phases of business processes. Business processes began to take shape in the 1920’s when theories around work processes first started. Back then,…