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Cloud Computing: IT Departments Take on Role of Facilitator
A report from CompTIA finds that use of the cloud by businesses is increasing. 80 percent of companies are using some form of cloud computing and half of those say that they’ll increase their investment in the cloud by more than 10 percent in 2012. Despite initial resistance to the cloud, IT managers are now instead enthusiastically embracing it. 85 percent of IT managers said that they feel positive about the benefits of cloud computing. That’s an increase from 72 percent in 2011.
Subscription pricing and easy sign-ups to cloud services have allowed many departments to end-run their IT groups. But this wild west behavior seems to be getting more under control. IT is increasingly becoming more of a facilitator for identifying and procuring technology, and the CompTIA report finds that now typically IT groups are are still decision makers or able to provide input on technology purchases before the final decision is made. IT is still typically involved in creating policy around technology use, particularly in the area of security of company data and use of mobile devices.
Seth Robinson, director, technology analysis at CompTIA, said that “What’s significant here is not so much the usage of cloud, that’s the same trend line as before. But there are some underlying transformations in the way they procure IT solutions and the way they operate with IT in a cloud environment… Internal IT departments also are on the edge of major transformation. The option for cloud solutions for various parts of the computing stack is opening the doors for IT professionals to perform new tasks, or at least perform old tasks in new ways. It’s also creating new job roles and functions to more tightly integrate IT teams with lines of business.”
