Access and Feeds

ECM & RM: How do they differ?

By Dick Weisinger

Records Management and Enterprise Content Management have a lot in common and often RM systems are built on top of ECM components, but they’re different.

A great article by SmeadSoft details and contrasts the differences between ECM systems, Records Management (RM) systems and Enterprise Information Portals. RM systems differ from ECM systems in that RM systms focus on lifecycles, including retention, disposition, audit and destruction.

Further the RM system ensures that the document/record is retained in its original form with no changes. The analogy given by the SmeadSoft paper is to think of a file or content item as being wrapped in an envelope. ECM focuses on managing the content inside the envelope, while RM focuses on the envelope, managing the confidentiality, safety and security.

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