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eDiscovery: Businesses Prefer Software to Services

By Dick Weisinger

Annual revenues in the eDiscovery software market are expected to come in at $1.7 billion in 2013 and grow to $2.9 billion by 2017.  Annual 15 percent growth is expected, driven by increasing litigation and regulatory investigations and also the fact that businesses are generating and capturing significantly greater volumes of data.  There is has been a trend where businesses are taking on more eDiscovery responsibilities in-house rather than relying on service providers for assistance.  That’s according to an updated annual report by Gartner on eDiscovery.

Debra Logan, analyst at Gartner, wrote in a recent Gartner whitepaperThe State of E-Discovery in 2013 and Beyond, that “the growth of digital information has resulted in changes to the way judicial and regulatory matters are investigated. In the U.S. and the U.K., the procedural rules have been changed to account for this change. This, in turn, has caused massive disruption in the legal solution provider market. Once characterized by many small providers and some large ones, which were mostly employed by law firms on behalf of corporate clients, the emphasis has shifted to software and managed services — the e-discovery market is in the middle of a massive transformation, moving away from a service-based delivery model to a software-dominated one…  The buying centers for e-discovery continue to move from law firms to corporate legal departments, supported by IT.”
In the 2013 eDiscovery market magic quadrant, Gartner identifies the upper-right quadrant leaders as:
Guidance Software
Kroll Ontrack
FTI Technology
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