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Oracle: A lot of Smiling Customers

By Dick Weisinger

A year ago Oracle customers in the UK complained that inadequate customer support was one of their primary issues with the vendor. Oracle is strongly influenced by their User Group surveys. Oracle listened and a year later a survey of…

SaaS: Who's Not Doing On-Demand?

By Dick Weisinger

Nine out of every ten companies say that they plan to grow their use of SaaS in the upcoming year. And 37% of companies have plans to replace their in-house hosted applications with SaaS. Cost and ease of deployment are…

ECM: You're Paying Too Much

By Dick Weisinger

Total Cost of Ownership or TCO — at the end of the day, how much does something really cost.  Microsoft argues that Linux may be free or low-cost, but after you factor in all costs related to maintenance, training, and…

Open Source: Microsoft and Open Source == Oil and Water?

By Dick Weisinger

Alfresco has released the results of their periodic “Open Source Barometer” survey. It’s important to note up front that the survey results are from 25,163 members of the Alfresco on-line community who have become Alfresco members from April 1st to…

Enterprise Search: Make Your Employees More Productive

By Dick Weisinger

What if you could do an across-the-board productivity boost for all knowledge-worker type employees? A report from Aberdeen Research suggests one path for doing just that. Improve their ability to search and find the information that they’re looking for. The…