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Records Management: Not Working in the UK
AIIM Europe has announced the results of their survey of corporate capabilities relative to records management and data archival for companies in the UK. Rather than making progress, the report shows that companies are actually falling behind.
The report found that 56 percent of the respondents in the UK have little or no confidence that their emails of significant importance were being archived so as to be complete and recoverable. Almost 40 percent of the organizations have no formal process in place for email archival, leaving that responsibility on the shoulders of individual employees. Of those organizations with a process in place, 37 percent report that archival is performed strictly by IT staff with no involvement from records or legal departments.
Despite the flood of bad publicity resulting from companies unable to adequately comply with legal requests for email records, many companies still have not implemented archival programs and are unsure of how to handle emails as records. 44 percent of those surveyed were not confident that their electronic information is accurate, accessible and trustworthy. That number is actually worse than the results from the 2005 survey.
The numbers are scary. Document Management systems with specialized email archival capabilities have been available for years, but the process of educating companies best practices has been lagging.
