The most popular and comprehensive Open Source ECM platform
Let us know more
Robotic Process Automation (RPA): Adding Value to Business Outcomes
Robotic Process Automation (RPA) is the automation of processes and tasks within businesses. Implementations often supercharge standard business software applications. Examples of RPA include OCR-ing incoming forms and auto-inputting the data into an application, or triggers in one software app that can automatically start up a task to update data in another app, copy-paste type tasks that can often be tedious and error-prone when done by humans.
Gartner estimates that RPA is an $846 million industry and grew by 63.1 percent in 2018. About half the global RPA market is in the US and Canada.
Businesses are very interested in RPA and the track record of the technology has been relatively good. About two-thirds of businesses surveyed by Pegasystems said that RPA has been a better investment than they expected. Similarly, Forrester found that 86 percent of organizations that use RPA say that it has increased their efficiencies. But the Pegasystems survey also found that 40 percent of projects reported implementation of RPA took longer than expected.
Moshe Kranc, chief technology officer at Ness Digital Engineering, said that “RPA helps manufacturing companies by reinforcing supply chain procedures and bridges the gap between redundant activities such as quoting, invoicing, accounts payable, accounts receivable, and general ledger operations. This adds substantial value to the business outcomes.”
