The most popular and comprehensive Open Source ECM platform
COVID-19 has accelerated adoption of robotic process automation (RPA). A survey from CIO shows that the number of bots used this year will double from last year.
Alex Day, SVP of Americas at Signavio, said that “the question in 2021 is not whether RPA is going to grow or not. Instead, what we will be evaluating is how effective these RPA initiatives have been. As is the case with many emerging technologies, there’s a possibility that the RPA ‘bubble’ will burst if many deployments do not go as smoothly as planned. As a result, what we will see next year is a re-evaluation of whether many of these RPA projects were architected effectively or not, and whether the underlying business processes were thoroughly understood enough to automate effectively at scale.”
A report from analyst group QuantAlign Research found that the global RPA market is expected to increas in size from $1.57 billion in 2019 to $6.2 billion in 2027.
Stephen DeWitt, chief strategy officer at Automation Anywhere, said that “as these next couple of years unfold, this stack will take on new levels of integration and capability. As enterprises re-cast themselves as digital natives, processes based on outcomes and contextual automation for their customers and workers will be fundamental by the middle of the decade. By the middle of the decade, or in some cases, next year, we’ll be able to automate the process of automation. And once this moment happens, the enterprise will be able to rewrite itself.”