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Global IT Spending: Strong Growth Expected for Enterprise Software in 2018

By Dick Weisinger

Global IT spending increased in 2017 and is expected to reach $3.7 trillion in 2018, an increase of 4.5 percent over 2017, according to Gartner.  The areas in IT that are driving growth are blockchain, Internet of Things (IoT), digital business, and Artificial Intelligence (AI).

Enterprise software is expected to grow 9.5 percent this year and 8.4 percent in 2019 to reach $421 billion. Organizations will increase their spending on applications, particularly those that are delivered as software as a service.  SaaS application categories that are being adopted include financial management systems (FMS), human capital management (HCM), and analytic applications.

John-David Lovelock, research vice president at Gartner, said that “spending on AI for customer experience and revenue generation will likely benefit from AI being a force multiplier — the cost to implement will be exceeded by the positive network effects and resulting increase in revenue.”

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