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Artificial Intelligence: The Coming Migration to AI-Powered Enterprises
Only four percent of CIOs say that their organization is using artificial intelligence, according to a survey by Gartner. That number is low now, but is expected to increase dramatically over the next couple of years. About another quarter have pilot projects currently in the works and a fifth have plans to begin projects soon.
IDC reports that globally, revenue from cognitive and AI systems topped $12.5 billion in 2017, an increase of 60 percent over 2016, and they predict 54.4 percent annual growth through 2020.
The three biggest problems that could block growth include: skills, data access, and trust. More than half of organizations say that they don’t have enough properly trained and skilled staff members. Organizations struggle to use AI because of data issues, either they don’t gather enough or they have it, but for whatever reason, are not able to access or properly clean it. An finally, it takes some convincing to make people feel comfortable with and trust the computer-generated recommendations.
There is a lot of optimism about what AI will be able to do. Whit Andrews, vice president and distinguished analyst at Gartner, said that “AI makes it possible for humans to be better at being human. We’re just getting started on this chapter.”
