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ECM: Do you know where your content is? Or where it's been?
When asked whether their organizations had an appreciation for the costs incurred by not properly securing their company content, 69 percent of those surveyed said “No”. 40 percent had no idea whether their content had been inappropriately accessed, and 41 percent did not know if the content had been inappropriately updated or deleted.
When asked what the drivers are behind influencing companies to adopt data/content security policies and programs, the answers included:
- risk avoidance (49%)
- government regulatory compliance (34%)
- internal corporate policy around security (32%)
- e-Discovery (27%)
- knowledge management (25%)
For many company executives, data security is not yet on their radar. Carl Frappaolo, vice President of AIIM Market Intelligence, tells the story of one executive who noticed a line item on their expenses related to temporary staff hires. After drilling down, the executive found that the costs were related to bringing in staff to assist with e-Discovery. After hearing that, his reaction was to investigate how those costs could be lowered and then investigated software options that might help him achieve that.
It’s hard to justify costs related to prevention. Exactly what the return on investment in is not clear. For many, it’s hard to imagine how damaging a data security problem can be, and many suspect that the proababily that something would happen is small. Too many examples show that content and data not properly protected can result in devastating losses.
