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CRM: Oracle beats out Salesforce and Microsoft for CSCC-CRM

By Dick Weisinger

Gartner announced the results of their CSCC-CRM rankings.  Oracle-Siebel software is positioned as the only entry in Gartner’s upper right ‘Magic Quadrant’ for Customer Relationship Management (CRM) Customer Service Contact Center.  Siebel beat out close contenders Salesforce and Microsoft. The products in the study aren’t

SaaS: Gartner predicts SaaS will grow to $19.3 billion by 2011

By Dick Weisinger

Gartner is predicting that the worldwide SaaS market will grow from $6.3 billion in 2006 to reach $19.3 billion by the end of 2011.  In 2006 the growth rate was 26 percent and the prediction is for growth to continue at

SaaS: SAP Moves Slowly in Targeting SMBs with OnDemand

By Dick Weisinger

SAP is beginning to make noise that they’re getting more serious about SaaS.  SAP is desperately trying to come up with a strategy to grow from a base consisting mostly of large companies to one that can also attract small and medium

SaaS: More Numbers Pointing Towards Growth

By Dick Weisinger

SaaS continues to grow rapidly.  ACA Research’s recent study (sponsored by Salesforce.com) estimates that the SaaS market will double in 2007.  Problems that could delay adoption cited in the survey include security, bandwidth, and loss of control of data.  But many

Open Source/SaaS: Software Delivery Models 2.0

By Dick Weisinger

Last week Ray Lane, former Oracle President and now Open-Source proponent at Kleiner Perkins Caufield & Byers, eulogized the shrink-wrap box delivery model.  Lane said that the software business is at a “crossroads, with an economic model no longer sustainable”. Lane is