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Web Content Management (WCM): Managing the Customer Experience and Saving Millions

By Dick Weisinger

Web Content Management (WCM) is an increasingly fragmented market.  WCM has always been a special blend of content management that is distinctly different in requirements from standard Enterprise Content Management.  And now, new forces are coming into play, particularly technologies

Records Management: Government Agencies Need Policy Around Social Media

By Dick Weisinger

Despite the challenges that government agencies face in adopting new web-based technologies like Web 2.0 and Social Media, adoption of these technologies within the government is increasing.  Privacy, security, records management and freedom of information have all been big stumbling

Technology: Web Innovation in the Enterprise

By Dick Weisinger

A recent survey by InformationWeek identified the top 500 IT shops and the ways in which those IT groups are introducing innovation into their organizations.  37 percent of these companies said that in 2009 new IT-led products and services were

Enterprise Software: Recession Puts Pressure on Vendors

By Dick Weisinger

With 81 percent of enterprises looking for a way to cut IT costs, many software vendors are feeling as if they are under siege from their customers.  But things may not be too bad based on a survey from Forrester.

Which Enterprise 2.0 Tools Will Run in the Enterprise?

By Dick Weisinger

Forrester Research took a hard look at Enterprise 2.0 technologies and products and has made predictions about which they expect to grow and which will wither. To come up with their forecasr, the report considered business value, maturity, and expected