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SaaS and the Cloud: A Contrarian Voice Questioning the Hype
While cloud computing may be delivering on it’s promises to users of the technology, things may not be as rosy for the vendors that are providing the services. Anthony Miller, analyst at TechMarketView, is one such contrarian. It’s not that…
Cloud Computing and SaaS: Reasons Why So Many Businesses are Satisfied
While there are reasons to complain about SaaS-deployed software, like poor customer service and worries about security, the benefits appear to be out-weighing the negatives. In fact, a recent survey by TechRepublic found that an overwhelming 91 percent of organizations using…
SaaS: Vendors find that Customer Service is a Vital Element in Retaining Customers
More than half of small and medium sized businesses are using SaaS and another 37 percent say that they plan to begin using SaaS services within the next two years. That’s the result of a survey by Enterprise Strategy Group…
SaaS: 2012 Was a Big Year for Adoption — Expect More of the Same in 2013
The use of SaaS in businesses is reaching the point where it is the norm rather than the exception, with adoption of the technology soaring over the past year. Gartner finds that over the past three years that 71 percent…
SaaS: Integration of Cloud to On-Premise is a Key Step to Begin Migration to Cloud
As SaaS cloud implementations move ever towards a future dominated with software configuration rather than customization, it’s interesting that a survey of cloud providers finds that nearly 90 percent of them now see integrations of their applications with others as…