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Digital Transformation: Building a Plan to Move Past COVID

By Dick Weisinger

Digital transformation offers companies the benefits of improved productivity, innovation, and reduced business process costs.

But achieving digital transformation is difficult. Digital transformation isn’t a single thing. There are many options — where to begin? A whitepaper from Deloitte identifies three areas of investments where businesses can expect to see the biggest paybacks.

  • Focus on Key areas of Transformation: Components of transformation that will make the biggest impact include: improving cloud infrastructure, data and analytics, cybersecurity, and business model transformation.
  • Reskill staff members: Invest in employee skills training and improving the workplace environment, especially remote work capabilities. Augment worker efforts with assistance from AI and RPA tools.
  • Improve Logistics: Optimize connections between manufacturing, supply chain, and customers. Focus on transparency, flexibility, and resiliency.

The Deloitte report found that “once the pandemic subsides and its risks fade, technology companies may be tempted to fall back into old habits and delay strategic actions to bolster their manufacturing capability and supply chains. Cost will always be a primary motivator for organizations, but they should recognize that investments are needed to create resiliency and redundancy.”

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