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Digital Transformation: Having the Right People on Board Can Make All the Difference

By Dick Weisinger

What’s the key to kickstarting digital transformation in an organization? It’s people, according to Thomas Davenport and Thomas Redman in an article for Harvard Business Review. It’s people with the right skill sets. In particular, it’s people with skillsets in

Digital Transformation: How to Measure Your Success

By Dick Weisinger

Digital transformation isn’t easy, but something maybe even more difficult to do is to get a grip on how well your attempts at digital transformation are working. The best way to track success is to use metrics or key performance

Digital Transformation: Why So Many Failures?

By Dick Weisinger

Digital transformation isn’t easy. A survey by IBM found that 84 percent of companies rank their attempt to go digital as a failure. A study by Boston Consulting Group found that 70 percent of attempts failed. McKinsey found that less

The Employee Experience: Tuning the Controls to Improve Job Satisfaction and Engagement

By Dick Weisinger

Businesses are moving forward with plans for Digital Transformation — and key to success with these plans is to deploy digital workplace tools with intuitive user interfaces. A well-designed digital experience can enhance worker engagement and productivity, according to a

Digital Friction: Frustration with Technology

By Dick Weisinger

Did you ever struggle trying to use or trying to find some feature or function in an application? Maybe in Photoshop or Word or an online or mobile app. That’s what’s known as ‘digital friction’. Garner defines it as “the