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ECM: Forrester Names Top ECM vendors — Open Source Breaks Through

By Dick Weisinger

In a break from the normal, but then not too much of a surprise, the 2009 4Q Forrester Wave for ECM report includes open source vendor Alfresco in the ranks of the top eight vendors in the ECM arena.  Open Source companies for a long time have been omitted from research reports that rank vendors published by analyst firms like Gartner and Forrester.  While reports from these analysts are always insightful and often do as much, if not more, in shaping industry trends as the vendors that they report on, the analyst firms have sometimes been accused of being biased in their reporting of paying clients and also sometimes not including other vendors for consideration.

The top four vendors, as ranked in this Forrester report, are megavendors EMC, IBM, Oracle and Open Text.  Microsoft is ranked as ‘making inroads’.  Hyland Software and HP are ‘strong performers’.  And Alfresco is a ranked as ‘contender’. Forrester commented that advantages of Alfresco over other vendors include lower cost and smaller footprint.  (Oracle provides a complimentary copy of the Forrester report here.)
The report comments:  “Open source vendor Alfresco has been able to capture the attention of enterprises seeking an ECM suite alternative with a lower-cost and smaller footprint. Alfresco has strength in core document management and content services, provides a unified repository, and — as an open source product — excels in extensibility. Alfresco has also significantly invested in records management — historically a weakness — with new functionality set to be released in Q4 2009.”

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