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ECM: Surge of online content eludes management
Companies with Content Management Systems are happy with them. Enterprise Management Associates‘s (EMA) January 2007 enterprise content management report found that, when an ECM system was in place, 80 percent surveyed rated their Enterprise Content Management (ECM) solutions as being effective with at worst having a “neutral cost benefit”.
But the report also found that 82 percent of the small and medium enterprises that they surveyed had no formal system in place at all and still continue to rely heavily, if not exclusively, on their network file servers and email folders for storing corporate data.
And Content Management systems in place today still tend to focus on management of traditional documents like images, drawings, forms, files and videos. Newer online content sources are making management of data all the more challenging.
The EMA report notes that the volume of online content is surpassing traditional content. FAXes, for example, are dropping in favor of emails and Instant Messaging. EMA predicts that the level of corporate blogging will more than triple over the next year.
All of this online content, whether it be blogs, wikis, podcasts, RSS, email, or IM is flowing within and outside of enterprises today. And consider yesterday’s blog entry about Enterprise Mashups — how can dynamic content created from mashups using composite services be best captured, stored and archived. The challenge going forward will be to aggregate and search over these newer online types of content.
