Access and Feeds

Enterprise Collaboration and Technology Are Shaping the Future of Work

By Dick Weisinger

Enterprise collaboration is the system of communication and cooperation that allows employees to work together on projects and goals, regardless of their location or time zone. Technology plays a vital role in facilitating and enhancing enterprise collaboration, as it provides the tools and platforms that allow information sharing, knowledge creation, and problem-solving.

According to a survey by Harvard Business Review, employees want business technologies to be more collaborative, because they believe that collaboration leads to better outcomes, higher engagement, and more innovation. However, not all collaboration technologies are created equal. Some may be more effective than others in meeting the specific needs and preferences of different teams and organizations.

One of the emerging trends in collaboration technology is the use of artificial intelligence (AI) to make meetings more equitable and inclusive. For example, Microsoft Teams has a Together Mode feature, which uses AI to place participants in a shared virtual space, such as an auditorium or a coffee shop. This creates a sense of co-presence and reduces distractions, as well as helps to balance the speaking time and attention among all attendees.

Another trend is the transformation of conference rooms into hubs for seamless collaboration. With the help of technology, such as interactive displays, smart cameras, and wireless connectivity, conference rooms can become more flexible and adaptable to different scenarios and purposes. For instance, Cisco Webex Room Kit enables users to easily switch between video conferencing, whiteboarding, and content sharing, as well as to control the room settings with voice commands.

A third trend is the leveraging of technology for remote workforce collaboration and productivity. As more and more employees work from home or other locations, technology becomes essential to keep them connected and engaged. Some tools supporting remote collaboration include cloud-based platforms, such as Asana and Slack, allowing users to assign tasks, share files, and communicate in real-time. Additionally, virtual reality (VR) and augmented reality (AR) can offer immersive and interactive experiences for remote workers, such as virtual tours, simulations, and training.

Enterprise collaboration and technology are shaping the future of work in many ways. They enable employees to work more efficiently, creatively, and collaboratively, as well as to overcome the barriers of distance and time. But they also pose some challenges, such as security, privacy, and compatibility issues, that must be addressed and resolved. Moreover, they require a culture of trust, openness, and feedback, that fosters a positive and productive collaborative environment. The future of work is collaborative, and technology is the primary key to unlocking its potential.

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