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Enterprise Content Management: Innovative Forces in Managing Information
Enterprises aren’t thinking strategically when it comes to information, according to a Gartner report. Ted Friedman, vice president of research at Gartner, says that companies need to apply real innovation because times have changed. Two big changes have been the dramatic growth in the amount of data being managed and the amount of information generated by an organization that is stored outside the organization’s IT infrastructure. “For decades we have seen organizations using the same approaches, causing lack of agility, risk issues and other problems,” said Friedman. He went on to say that a problem than many organizations have now is that they don’t view information as a “strategic discipline”.
“Organisations that focus only on tools and technology, without increasing their information management competency or changing their culture, are unable to fully achieve the benefits of information infrastructure.”
The key of the Gartner research is the identification of four forces that can be harnessed by organizations to help them combat complacency and derive innovation.
- Make the organization information-centric
- Shift value from information systems used to analyze and manage information to the information itself
- The information infrastructure should be made more adaptive and dynamic
- Adopt alternative delivery models for information infrastructure like appliances and cloud computing
