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Government IT Spending: Governments Turn to Technology to Become More Efficient

By Dick Weisinger

When you think of government efficiency, you might think of big bureaucracy, long lines and antiquated equipment.  That may still be in some places, but Gartner found that all levels of government are spending healthy amounts of money on new technology and services.  Globally, government spending by both federal and local governments is estimated to be $430.1 billion in 2016, and that number is expected to reach $476.1 billion in five years.

Rick Howard, research vice president at Gartner, said  that “in the digital service economy, government must make strategic investments in IT or risk perpetuating suboptimal business and service models that are financially unsustainable in the long term.  Government CIOs who are too slow to adopt the technology innovations that are transforming private sector service industries will increase business risk and cost, while compromising the mission of their organisations.”

If governments don’t know how to spend the money, Gartner has come up with a ranked list of the top ten strategic technologies that they recommend governments should consider adopting:

  1. Digital Workplace
  2. Multichannel Citizen Engagement
  3. Open Any Data
  4. Citizen e-ID
  5. Analytics Everywhere
  6. Smart Machines
  7. Internet of Things
  8. Digital Government Platforms
  9. Software-Defined Architecture
  10. Risk-Based Security


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