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AI: The Future of Records Management
Artificial Intelligence (AI) is transforming the way companies and government agencies manage their records. AI can improve and streamline records management workflows and processes by automating document processing, data extraction, and data validation.
At least three federal agencies — the State Department, the Justice Department, and the Centers for Disease Control and Prevention — have tried out or are now testing machine-learning models and algorithms to help search for information in repositories holding billions of government records. Officials from multiple agencies have also separately tested an AI prototype called “FOIA Assistant” that’s being developed by a federally funded research group as a possible model for dealing with record-high numbers of new requests and growing backlogs of existing ones.
The implications of AI in records management are significant. It can help organizations improve operational efficiency, reduce costs, and create streamlined processes. As technology continues to advance, we can expect to see further improvements in records management workflows and processes.
With its ability to automate document processing, extract data with high accuracy, and validate data automatically through workflows, AI is transforming the way companies and government agencies manage their records.
