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Digital Transformation and CIOs: 2018 Focus Priorities on Customer Engagement and Data Monetization

By Dick Weisinger

For Digital Transformation to succeed in businesses there needs to be an executive that leads the way.  Typically the CIO is that person.  IDC recently made a forecast for the progress that CIOs will make over this and the next…

Digital Transformation in 2018: New Digital business Model to Drive Future Growth

By Dick Weisinger

Frank Gens, Senior Vice President and Chief Analyst at IDC, said that “the rising digital economy means all enterprises must operate like ‘digital native’ enterprises, re-architecting their operations around large-scale digital innovation networks and becoming, in effect, a new corporate…

Customer Success: Building a Relationship that is Mutually Beneficial

By Dick Weisinger

“The customer is always right,” goes the old saying, but it’s as true as ever. A recent survey of businesses found that 95 percent thought that customer experience was extremely important for being able to retain customers long term. Marc Benioff,…

The Spectre and Meltdown Chip Security: How Bad is it?

By Dick Weisinger

Insecure software is usually the root of security vulnerabilities, but last week two serious hardware vulnerabilities were announced: Spectre and Meltdown. What is Spectre? Spectre is a computer chip flaw that can allow hackers to steal information from otherwise error-free…

Technology Hotspots: Software Dominates Top New Technology

By Dick Weisinger

“Software is eating the world,” wrote Marc Andreessen in 2011 in an essay for the WSJ. A recent survey of top technology startups by Deloitte confirms Andreessen’s assessment. The survey found that for the 22nd consecutive year that the list of…