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Artificial Intelligence: AI to Revolutionize How Businesses and Customers Interact
“AI is the new UI. Artificial intelligence (AI) is coming of age, tackling problems both big and small by making interactions simple and smart. AI is becoming the new user interface (UI), underpinning the way we transact and interact with…
Security Breaches: Third-Parties Often to Blame in Increasing Number of Hacking Incidents
Recently, data breaches and hacks are being announced on a regular, if not daily basis. There was the Equifax hack. The SEC. Yahoo’s disclosure that their hack was even bigger than originally announced. Forrester Research announced that their industry research…
Digital Workplace: Will Collaboration Tools Ever be able to Replace Email?
Digital technology should be changing the landscape of the business office. Despite that, when asked what workers say wastes most of their time at work, employees say that meetings and emails top their list of time wasters. Probably the same…
Digital Transformation: It Should be an Investment and not a Cost Center
Digital transformation is the recent buzzword among analysts, like Gartner and IDC. It’s about the adoption of technology to bring innovation into business strategy, operations and customer experience. Enterprise Content Management (ECM) has been subsumed into the sector now being…
Security and Data Privacy: GDPR is only Months Away, Yet Businesses (and Regulators) are not Prepared
If you wonder what GDPR is, you aren’t alone. A survey of US businesses found that 98 percent aren’t sure of the specifics of GDPR. That’s partly understandable since GDPR is an EU regulation that is due to go into…