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AI and Services: Apply with Caution to Avoid Alienating Customers
AI and automation have the potential to reduce labor costs and make businesses more efficient, but new technologies need to be applied with thought, particularly when exposing customers to AI-driven interfaces. A study at Rensselaer found that when today’s level…
AI and Art: Algorithms Flirt with Creativity
The world of art isn’t immune to changes in technology. Artificial Intelligence is already exerting an influence. Artists are beginning to use AI as a tool to assist in the creation of art, but algorithms are going even further to…
AI in the Enterprise: Will AI Compete with or Complement Workers?
AI software has spread to the enterprise. Almost 90 percent of large businesses are using some kind of AI in production, according to an O’Reilly survey. But while adoption is widespread, it is pretty shallow. O’Reilly identifies Research and Development,…
Privacy Regulations: Using AI Tools to Achieve Compliance
Privacy Compliance refers to business requirements to protect the personal information of customers and employees. Regulations, like the EU’s General Data Protection Regulation (GDPR) and, in the US, the California Consumer Privacy Act (CCPA), have been enacted to protect personal…
Augmented Intelligence: Turbocharging Worker Productivity
The future world of Artificial Intelligence is often portrayed as one where robots and software do work that was previously done by humans. But rather than totally replace humans, AI is more likely to take on the role of an…