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CRM: Continued Strong Growth

By Dick Weisinger

Revenues for the global customer relationship management (CRM) software market reached $20.4 billion in 2013, up from $18 billion in 2012, according to research giant Gartner. Rebecca Wettemann, VP research at Nucleus Research, said that “CRM is not just for sales and…

Enterprise Collaboration: Businesses Seek Secure Collaboration with External Partners

By Dick Weisinger

Two types of activities are driving much of the activity around new collaboration technologies in businesses today, according to a new report from AIIM: Quick and easy content sharing between external partners Enablement of mobile-device access to content and approval…

ERP and Enterprise Software: Implementation Costs Drop Dramatically

By Dick Weisinger

The costs of ERP implementations are dropping significantly.  A survey by Panorama found that in 2012 the average cost to implement an ERP project was $7.1 million, but in 2013 the price tag had dropped to $2.8 million.  Even so, 54 percent…

Enterprise Software: On-Premise ERP Systems to be Obsoleted by Cloud Solutions

By Dick Weisinger

On-premise highly-customized ERP systems are quickly being obsoleted by more agile and highly configurable cloud-based solutions.  30 percent of service-centric companies are expected to have moved their ERP applications to the cloud by 2017, predicts Gartner in a new report…

ERP: Cloud and Mobile Features Entice Businesses into Migrating to Newer Systems

By Dick Weisinger

Many companies turn to ERP software to gain competitive advantage. “Competitive pressure is driving ERP adoption, as companies have to stay at the forefront of their peer group. If they fall too far behind, the ability to remain competitive becomes…