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Human Design: Putting the User First in Software Design
Many businesses and organizations have built apps to connect with their customers and users. But a lot of those apps, especially those from industries like healthcare and manufacturing are notorious for their poor user interface design. Paddy Padmanabhan, CEO of…
2020: A Year of Both Change and Opportunity
Businesses are undergoing dramatic changes. Forrester predicts that 2020 will be a year where businesses redefine their organizational cultures, missions and values. It’s a lot of work, but it also offers a lot of opportunity to convert those changes into…
Process Mining: Discovering Hidden Workflows
Process Mining combines business process management with algorithms that mine the data and event logs collected from those processes. That information can help provide insights into those processes and is useful for improving process performance, quality, and compliance. Process mining…
Contract for the Web: Guidelines to Tame the Beast
Tim Berners-Lee, often recognized as the “inventor” of the internet, has done some recent soul searching. The path of the internet has recently veered away from his original concept and he wants to try to bring it back closer to…
Technology Trends: Improving People’s Lives and Their Living Spaces
Technology advances, but new technology is only useful if it can be applied to solve human and business problems. To that end, human practicality was a primary criteria Gartner used to identify the top 10 most important technology trends for…