Access and Feeds

Cloud Computing: Businesses Move Content Into the Cloud to Enable Better Collaboration

By Dick Weisinger

Many companies are creating plans for moving their documents and internal content to the cloud.  In fact, based on the AIIM report Content in the Cloud — making the right decision, 42 percent of companies have already developed plans to strategically deploy their organization’s content to the cloud.  And of those companies, 20 percent say that they plan on moving all of their content to the cloud, while 38 percent are looking at using  cloud/on-premise  hybrid approaches.

The survey of AIIM members found that when asked to rank their top requirements for a cloud-based content management system, they listed the following:

  • 75 percent said security
  • 51 percent said cost
  • 25 percent said ease of use is important
  • 19 percent said that integration with on-premise systems

Many businesses see benefits in moving content to the cloud, especially in the area of collaboration.  68 percent said that putting content in the cloud would enable remote sites to better communicate.  64 percent said that they’d even like to open up their systems to allow closer communication and collaboration with customers — but only 15 percent have actually tried this.

The AIIM report also found that users of cloud content management solutions typically upload their documents one-by-one, more than a quarter of businesses using cloud content management automatically synchronize an on-premise repository or email store with the cloud.

The AIIM report identifies inadequate governance policies as one possible monkey wrench for businesses that are moving to the cloud.  Increasingly there  is conflict between lines of business and IT over which cloud vendors will be used and who will manage those vendors and services.

Doug Miles, director of market intelligence at AIIM, said that “Of particular concern is the recent growth in use of cloud-based file-sharing applications. Business users have a tendency to adopt consumer-grade applications as a simple way of getting their job done – often opting for the freemium model. Meanwhile IT departments, concerned about security and governance, prevent access to these services, when they should be acknowledging the business need and setting up an approved and secure business-grade service.”

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