Access and Feeds

ECM: What CIOs Are Looking for in 2009

By Dick Weisinger

What do CIOs want from their content management systems?

A survey by Gartner found that the top three business priorities for CIOs are:

– Improve Business Processes
– Reduce Enterprise Costs
– Improve Enterprise Workforce Effectiveness

And the top five tactical actions that those CIOs are taking with their Content Management strategies include:

– Get people to archive documents in a Document Management System rather than in Email
– Eliminate paper in processes
– Retain Users and Customers with Content Management
– Federate Multiple Content Management Applications
– Consider hosting Content Management for tactical deployments

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