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Legacy Software: Two-Thirds of SMBs Continue to Use Unsupported Software

By Dick Weisinger

The cycle of software change is rapid and many small and medium sized businesses (SMBs) are being left behind.

Businesses using older software are often at risk of cyber hacking. As software ages, becomes outdated and unsupported, businesses are at greater risk of cyber attacks.

A report from Alert Logic found that two-thirds of businesses continue to use computers running unsupported versions of the Windows operating system. 30 percent of organizations surveyed still used Microsoft Exchange Server 2000, email software than has not been supported for the last ten years. 75 percent of organizations were running software that had not yet patched vulnerabilities announced more than a year earlier.

AJ Singh, vice-president of product at NinjaRMM, said that “small business owners tend not to focus on security because they see it as a liability and a cost center. They don’t consider the losses from outages.”

Yet 60 percent of breaches are attributed to unpatched software and 58 percent of cyber attacks are on SMBs.

John Madden, Ovum analyst, said that “customers may shy away from addressing regular patching or overdue software upgrades because they have concerns about price, time, or complexity. However, based on our conversations with customers, an ‘only as-needed’ approach to software support is short-sighted, and could expose customers to security and compliance risks, not to mention losses in employee productivity and business revenue depending on the software involved.”

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