Access and Feeds

Shadow IT: It’s Real — Companies Using Hundreds of Unauthorized Cloud Services

By Dick Weisinger

A study by IBM found that one-third of employees at Fortune 1000 companies share corporate data using third-party apps.  Often they reuse corporate login credentials when setting up these unauthorized accounts.

Is it really that bad?  It may be worse.  A recent study by Cisco quantifies the gap between what IT groups think its employees do and what they actually are doing.

About one year ago, Cisco asked IT groups how many cloud services that their companies were using.  The average response: 91.

As a verification, Cisco next looked at the web traffic of those same companies.  After subtracting out traffic to standard web sites, they found that companies actually were using on average 630 cloud services.  More recently they ran those same tests again and found that the average had now jumped to 1220 web services per company.  The results were similar for almost all types of companies, regardless of the industry  — even manufacturing, oil and gas, financial services and healthcare showed high usages of cloud services.

Bob Dimicco, senior director, of advanced services at Cisco, said that “when you step back, Shadow IT has been around for years. What’s new or interesting is that the data here is not from a qualitative survey, it’s the actual traffic to the cloud and the system has enough granularity to differentiate.”

 

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