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Yearly Archives: 2010
Social Media: The Social World Classified
Charlene Li at Forrester has segmented the Social World into participant types that are depicted as rungs on a ladder. The higher the participant ranks on the ladder, the more the participant creates original content that is made available to…
Recession Forces Businesses to Improve Processes and Intelligence
How do businesses react when a recession bites? They typically give a hard look to their business processes, and that is exactly what business have been doing over the last 18+ months. The field of BPM, or Business Process Management,…
Business Processes: Making Sense of Ad Hoc Unstructured Business Workflows
It isn’t easy to model the processes used by knowledge workers in most business environments. As the business environment revolves more about the use and creation of knowledge, traditional repetitive business processes are being replaced with ad hoc ‘unstructured’ business…
Technology: Dealing with 'Big Data'
The amount of data that companies and individuals are creating is growing incredibly quickly. Some organizations have managed to collect massive data sets. O’Reilly refers to these huge data sets as ‘Big Data’ — data sets that are in the…
ECM/CMIS: Building a Bridge Between Apps
The promise of the Content Management Interoperability Services specification is the ability to lower the barrier to sharing information between enterprise applications. Most organizations have their data scattered across a minimum of six different repositories. And that makes getting a…