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Cloud Computing: Expect Headaches with Multi-Cloud Applications

By Dick Weisinger

Cloud latency refers to slowdown that occur when sending and receiving data across the cloud. Apps that are running on the same service, like AWS or Azure, typically have no need to use the network outside their services and are

Artificial Intelligence: When Bots Take Journalist Jobs

By Dick Weisinger

In June, Microsoft laid off large numbers of journalist and editorial staff from their news organizations. More than 50 jobs were part of the cuts. The replacement to these workers will be intelligent bots that powered by artificial intelligence. The

Supply Chain: Applying Technology to Gain Resilience

By Dick Weisinger

The global COVID-19 pandemic has forced businesses to reexamine their supply chains. Businesses now want to make supply chains more resilient, more efficient, and better performing. To do that, businesses are looking to advanced technologies to improve their supply chain.

Open Source: Microsoft’s Fluid Framework Redefines Collaboration

By Dick Weisinger

Microsoft has introduced Fluid Framework. It’s being positioned as Microsoft’s next-generation collaboration tool. It will provide speedy low-latency interactions with documents. The framework will be part of Microsoft 365 offerings, but it is open source and will be hosted on

Call Centers and AI: Making Support Calls more Efficient

By Dick Weisinger

Artificial Intelligence and cognitive technologies are being applied to call centers to speed and improve the services provided. The market size for AI use in call centers is expected to grow to more than $2.8 billion by 2024, according to