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Chatbots: Current Lukewarm Acceptance Expected to Change as Technology Improves
Chatbots, programs that interact with humans over the internet, either by voice or in writing, are becoming popular with business. Chatbots free up repetitive jobs performed by human agents, they save time and money, and generally lead to higher customer…
Obsolescence and Recalls: Painpoints of the Internet of Things (IoT)
Innovation and new technology can be cool, but the dark side of innovation is obsolescence. I recently found that my 5+ year old iPad is considered by Apple to be ‘vintage’. And at the seven year mark, Apple products are…
Blockchain and Logistics: Creating a Shared Ledger that Disintermediates Distributors and Middlemen
The killer application for blockchain? Currencies? Maybe, but regulators everywhere are trying to kill it. It may turn out that logistics and supply chain is the killer blockchain application. Blockchain would enable transactions to be recorded in a secure way…
Business Intelligence: Big Data Analysis Needs to be Complemented by Thick Data
Big Data’s premise is that once huge amounts of data are collected, it’s possible to notice trends and patterns, and those patterns in turn lead to conclusions and predictions about future trends. Big Data’s focus is algorithmic and sterile. The…
Open Data: Making Cities Smarter, More Innovative, and More Proactive
Open Data is the idea that data, particularly data collected by local, state and federal governments, should be made freely available for people to use and republish without any control or copyright restrictions. In the US, cities like Austin and…