Access and Feeds

Blog Archives

ECM: Alfresco Workdesk: Focus on Transactional Content and Case File Management

By Dick Weisinger

Alfresco has recently acquired and begun selling the ECM application called Alfresco Workdesk. Formtek, a Gold-Integration partner of Alfresco since 2007, is now trained on WorkDesk and has added it to the list of Alfresco technologies which they support. What is WorkDesk? Alfresco…

Enterprise Social Collaboration: Is anyone using it?

By Dick Weisinger

Enterprise users say that they’re using enterprise social collaboration software, but when asked specifically about which software tool they’re using, they mention Facebook and Twitter rather than software tools that were designed specifically for social enterprise users.  That result must…

Enterprise Software: Complexities of Software Licensing

By Dick Weisinger

Technologies like cloud, virtualization and mobile are raising issues and forcing change in the area of software licensing.  In today’s world licensing can be complex, particularly because so many software license agreements are still written for the world of single…

Mobile and SaaS CRM: Explosive Growth of Mobile CRM Apps

By Dick Weisinger

CRM is moving to mobile.  Gartner is predicting that between now and the end of next year that there will be a 500 percent growth in the number of mobile CRM apps available.  Currently app stores have about 200 CRM…

SaaS and CRM: 40 Percent of CRM Revenues come from the Cloud

By Dick Weisinger

While many sectors of the Enterprise IT market are seeing only relatively modest growth rates, areas like Big Data and the Cloud are seeing gang-buster growth.  For example, Gartner estimates that the global CRM market is grew at a rate…