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ECM: Sizing Up the market
New numbers from Frost and Sullivan try to size up the enterprise content management (ECM) market. The report estimates that the ECM solution market size in 2009 was on the order of $795 million and that the entire ECM ecosystem…
ECM: Forrester's Four Content Types
Businesses need to deal with four types of content: Transactional — content that typically originates external to the enterprise from customers and partners. Transactional content is typically related to a business process and often is a central part of a…
Social Media: Europe's SMBs are Enthusiastic Adopters
Social Media has become widely accepted by many Small and Medium sized Businesses in Europe. In a survey taken by a UK-based CRM hosting company found that as many as 62 percent say that they are using Social Media on…
Technology: How Do Enterprises Spend their Software Dollars?
What is the breakdown for monies that organizations allocate towards software? Forrester Research by Jeffrey Hammond looked at spending across SMBs and reported on what companies are forecasting for their spending on software over the coming year. 49 percent of…
Business Intelligence: Business Analytics Provides the Edge for Successful Companies
Companies that effectively use business analytics are stronger performers. Companies that are using business analytics for “data-driven decision making” have been shown to be 5 to 6 percent more productive than those companies that don’t. That’s the results of a…